STIHL advice and product instruction from your local dealer

A STIHL dealer helps a customer buying a STIHL chainsaw

Before and after you purchase a STIHL power tool, our STIHL dealers are here to support you with expert advice.

Sound advice

All of our dealers regularly complete official STIHL training to ensure you get the best service when you visit them. Whether you need guidance before purchasing a STIHL product or want tips on proper care and maintenance of a power tool you have purchased, your qualified STIHL dealer will be happy to answer any questions you may have.

STIHL dealer advising a young woman about a STIHL hedge trimmer in front of a store shelf

Expert product information

Our trained specialist dealers can prepare your power tool for its first use on request and instruct you on how to operate it correctly. With handy hints for economical use and practical tips on proper care and maintenance, your STIHL dealer can ensure you enjoy your STIHL products for a long time to come.

Dealer services – for online purchases too

Of course, using our online shop doesn’t mean you have to go without personal advice and product instruction. If you select the “Click and collect” option during the order process, you can collect your ready-to-use device from one of our STIHL dealers and access direct advice about operation, maintenance and the right protective equipment for your specific needs.

No matter how you buy your STIHL power tool, our trained dealers are always on hand to support you with expert advice. Your STIHL dealer will be delighted to see you!

Click & Collect

When you click and collect your online order you benefit from:

  • Free pick up from your local STIHL Shop dealer
  • Expert in-store advice
  • Professional assembly of the product
  • Handover ready for operation
  • Individual product instruction
  • Disposal of packaging material
  • Simple return processing on site
  • Warranty processing

Discover our guides and TIPS