Questions about STIHL products

STIHL products are distributed exclusively through specially trained Approved Dealers, with good reason. Because anyone who demands high quality and functionality from their power tools also expects professional service. Of course, not every DIY superstore can provide that service. See for yourself – contact your STIHL SHOP™ Retailer or STIHL Stockist.

When you purchase your STIHL machine from an Approved Dealer you receive an Instruction Manual. If you have lost your Instruction Manual contact your STIHL SHOP™ Retailer or STIHL Stockist.

Use our online Dealer Locator search tool to find your nearest STIHL SHOP™ Retailer or STIHL Stockist. You can access the Dealer Locator here. 

You can obtain the STIHL Calendar exclusively from a STIHL SHOP™ Retailer or STIHL Stockist.

You can view the full range of STIHL products in our online product catalogue under STIHL Products.

You can also order a full range STIHL Catalogue by post by entering your details here.

Alternatively visit your nearest STIHL Approved Dealer. Locate your nearest Dealer here. 

STIHL servicing dealers will supply original STIHL parts which make a decisive contribution to the performance, reliability and life of STIHL power tools. So just contact your STIHL SHOP™ Retailer or STIHL Stockist.

Whilst we will respond to all email enquiries, there are some that are best dealt with via your STIHL SHOP™ Retailer or STIHL Stockist. With our specially trained and Approved Dealer you are in good hands - before and after purchase.

You can find professional gardening advice and hints and tips on the correct use and maintenance of STIHL products under the 'Practical Knowledge' section.

You will find all the important information in the printed Instruction Manual supplied with your power tool. You can also download the 'STIHL Power Tool Safety Manuals' here.

Please note: These brochures refer to device-specific instructions. Therefore, the owner's manual for the specific engine unit must be considered.

When you purchase your STIHL machine from an STIHL Dealer you wll receive an owners manual. If you have lost your manual, you can download a copy for free online. Instruction manuals for older machines may not be available online. Please contact your STIHL Dealer or contact us.

For all important information, please refer to the owners manual for your product. Additionally, we offer safety booklets which can be downloaded for free.

Please note: These brochures are provided in the appropriate machine section and should, therefore be observed alongside the owners manual instructions for your product.